“[A] cogent treatise…The stories of corporate and political folly enrage, and the case for how organizations can promote and reward expertise by fostering ‘informed dissent’ and granting line managers ‘freedom and responsibility’ is well made. This spirited defense of specialists convinces.” —Publishers Weekly
“A persuasive argument about the need for expertise in leaders… Citing many examples in areas such as health care, manufacturing, sports, and technology, Goodall has found that expert leadership leads to success … Well-grounded arguments for effective leadership.”—Kirkus Reviews
“This book presents many enlightening instances of the successes of companies with expert leaders and the failures of companies with generalist managers who had little or no knowledge of, nor experience with, their company's core business. A convincing argument that a company's success requires leaders to have specific industry expertise.”—Library Journal